Chat / Negotiation Representative
For this process function
You may be predicted to offer high-quality answers to a various variety of purchaser queries through approach of written communications and a high quality attitude. This function calls for you to be a keyboard whizz with intellect – the only who right away comes up with answers to supply an first-rate purchaser revel in.
- Assist clients with the offerings offered.
- Deliver a category aside purchaser revel in as measured with the aid of using overall performance goals and keep the middle values of our client.
- Maintain fast responses to clients thru electronic mail and/or chat.
- Maintain a degree of carrier through coping with clients in a friendly, efficient, and an attentive manner.
- Document every purchaser question in addition to the ensuing solution.
- Follow preferred approaches and techniques in terms of imparting resolutions.
- Stay updated with the state-of-the-art updates on machine data and system changes.
- Able to cope with objections and manage purchaser push backs.
- Settlement with international customers online.
- Involve buyers by answering and resolving their questions.
- Educate customers about the services offered.
- Timely follow-up and sort out customer’s complaints.
- Excellent communication skills (written only).
- Recent to one year experience in customer service, international attendance counters, chat units.
- Users of social networks.
- Basically understand English.
- Evening and Night
Evening for Girls
- Hours: 05:00 to 10:00 pm
Night for Boys:
- Hours: 05:00 pm to 06:00 am
Type of work: Half time
Salary: Rs 15,000.00 Rs 20,000.00 per month
Note: Do contact by WhatsApp
Mention hellopk.com when calling to get a good deal