Chat / Negotiation Representative

For this process function

 You may be predicted to offer high-quality answers to a various variety of purchaser queries through approach of written communications and a high quality attitude. This function calls for you to be a keyboard whizz with intellect – the only who right away comes up with answers to supply an first-rate purchaser revel in.

Responsibilities:

1. Assist clients with the offerings offered.
2. Deliver a category aside purchaser revel in as measured with the aid of using overall performance goals and keep the middle values of our client.
3. Maintain fast responses to clients thru electronic mail and/or chat.
4. Maintain a degree of carrier through coping with clients in a friendly, efficient, and an attentive manner.
5. Document every purchaser question in addition to the ensuing solution.
6. Follow preferred approaches and techniques in terms of imparting resolutions.
7. Stay updated with the state-of-the-art updates on machine data and system changes.
8. Able to cope with objections and manage purchaser push backs.
9. Settlement with international customers online.
10. Involve buyers by answering and resolving their questions.
11. Educate customers about the services offered.
12. Timely follow-up and sort out customer’s complaints.

Requirements:

1.  Excellent communication skills (written only).
2.  Recent to one year experience in customer service, international attendance counters, chat units.
3.  Users of social networks.
4.  Basically understand English.

 Shift availability:

•  Evening and Night

 Evening for Girls

•  Hours: 05:00 to 10:00 pm

Night for Boys:

•  Hours: 05:00 pm to 06:00 am

Type of work: Half time

 Salary: Rs 15,000.00 Rs 20,000.00 per month

Note: Do contact by WhatsApp

0302 0240283

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