Manha Ali
03000504707
G-14, Islamabad
Salary 15,000 – 18,000
Female Customer Care Officer required
Answers incoming customer calls regarding billing issues,
product problems, service questions and general client
concerns
Responsible for maintaining a high level of professionalism
with clients and working to establish a positive rapport with
every caller
Update customer information in the customer service
database during and after each call
Work with the management team to stay updated on product
knowledge and be informed of any changes in company
Impact the company’s bottom line by problem solving and
turning frustrated clients into repeat customers
Mention hellopk.com when calling to get a good deal