Female Customer Care Officer required

Manha Ali

03000504707

G-14, Islamabad

Salary 15,000 – 18,000

Female Customer Care Officer required

Answers incoming customer calls regarding billing issues,  
product problems, service questions and general client  
concerns 
Responsible for maintaining a high level of professionalism  
with clients and working to establish a positive rapport with  
every caller 
Update customer information in the customer service  
database during and after each call 
Work with the management team to stay updated on product  
knowledge and be informed of any changes in company  
Impact the company’s bottom line by problem solving and  
turning frustrated clients into repeat customers